Privacy Policy

The only personal information collected is what you choose to provide yourself, such as your name, email address, phone number and message when you complete the enquiry form.

The enquiry form opens your own email app and sends your message directly to Charlotte. No form data is stored on this website or in any database.

Your information is used solely to respond to your enquiry, arrange an appointment or answer your questions. It is not used for marketing, sold to third parties, or shared with anyone else without your permission.

This website does not use tracking cookies, analytics tools or advertising pixels. No information about your browsing activity is collected automatically.

Because the enquiry form uses your own email app, your message is handled by your email provider's security measures. Charlotte will keep any correspondence confidential and will only use it for the purpose it was sent.

Enquiry emails and booking correspondence are kept only for as long as needed to respond to your request and manage your appointment. You can ask for your messages to be deleted at any time.

You can ask to see, correct or delete any personal information Charlotte holds about you. To make a request, please use the contact details below.

If you have any questions about this privacy policy or how your information is handled, please get in touch:

• Email: Charlotteshouseoftherapies@outlook.com
• Facebook: Charlotte's House of Therapies